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Key Learning Objectives:

At the end of this course, participants shall:

👉Understand basic logistics and shipping terminology

👉Learn the end-to-end shipping process and key documents involved

👉Identify roles of key stakeholders (shipper, forwarder, carrier, etc.)

👉Gain awareness of transport modes and Incoterms

👉Understand warehousing, inventory basics, and logistics costs

👉Apply learning through real-life scenarios and common challenges

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Trainer Profile:

Punitha R. - Shipping & Logistics Expert

• International Trade Expert

• 18 years of experience in logistics, sea freight, custom clearance & trucking

• Managing a group of 25 people for:

  • Coaching, training & development for Operation Team

  • Logistic for domestic & international customers, and import /export activities

  • Booking of domestic /overseas shipments, cost control, documentation, invoicing & costing

  • Strategic business planning

  • Negotiation & data maintenance for ocean freight & truck rates

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Program details:

💎Date : 1st AUGUST 2025 (FRI)
💎Time : 9.00am - 1.00pm
💎Duration : 0.5 day /4 hours in total 
💎Location : Remote Online Training - Zoom💻
💎No. of pax : Limited 30 pax only🔥

💎Language : Dwibahasa [English + Bahasa Malaysia]

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🎓 E-Certificate of Completion in Import Export Procedures & Documentation

**HRDC Malaysia Registered Training Program No.:​

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Original price: RM700/- per pax

NOW 👉Special price: RM350 + 8% SST = RM378/- only

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Invoice to company /Direct debit /Credit card /E-Wallet /HRD Corp Claimable✅

*Price inclusive of E-Book & E-Certificate of Completion
*Payment method will be informed upon registration submitted

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Who Should Attend?

• Newly hired staff with no prior logistics or shipping background

• Administrative & support staff involved in shipment coordination

• Customer Service Representatives who liaise with clients on delivery issues

• Junior Supply Chain or Operations Staff starting in logistics roles

• Cross-functional Team Members (Sales, Procurement, Finance) who need a basic understanding of shipping processes

• Interns or Trainees being onboarded into logistics departments

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Course Modules:

📌Module 1: Introduction to Logistics & Shipping Basics

• Understand key terms

• Overview of supply chain components

• What is Logistics? What is Shipping?

• Difference between Inbound and Outbound Logistics

• Key Players: Shipper, Consignee, Freight Forwarder, Carrier, Customs, etc.

• Types of Logistics: First mile, middle mile, last mile

• Modes of Transport: Sea, Air, Land (Truck/Rail)

• Key Documents: Invoice, Packing List, BL, AWB, etc

• Activity: Icebreaker quiz - match terms with definitions

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📌Module 2: Shipping Process Overview

• Understand end-to-end flow of shipping

• Steps in a Typical Shipping Cycle:

• Purchase Order

• Packing and Labeling

• Booking Shipment

• Documentation and Compliance

• Cargo Pickup

• Export Clearance

• Main Transport

• Import Clearance & Delivery

• Incoterms (basic overview - EXW, FOB, CIF, DDP)

• Lead Time vs Transit Time

• Activity: Simple flowchart exercise - arrange process steps in order

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📌Module 3: Logistics Operations & Cost Awareness

• Identify key cost elements

• Understand basic warehousing & inventory concepts

• Warehousing Basics: Types, layout, inbound & outbound process

• Inventory Management (FIFO, LIFO, Stock Replenishment)

• Transportation Planning: Routes, load types (FCL, LCL)

• Common Charges: Freight, Handling, Documentation, Storage, Demurrage

• Role of Logistics in Customer Service

• Activity: Group exercise - identify cost factors in a shipping scenario

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📌Module 4: Practical Scenarios, Challenges & Q&A

• Apply knowledge to workplace context

• Clarify doubts and share local practices

• Common shipping/logistics mistakes and how to avoid them

• Compliance issues (e.g., incorrect HS code, missing permits)

• Using Track & Trace Systems

• Real-life Case Study: Discuss a simple shipment issue & resolution

• Open Q&A - Staff share their challenges/questions

• Activity: Case study /role-play /group discussion

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✔️HRD Corp SBL-Khas Claimable

✅FREE Training E-Book

🔔Post Training Support Group (1 Month)

🎓E-Certificate of Completion

🔥Limited Seats

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📞Enquiry : Feel free to WhatsApp - Loki
https://wa.me/60172259937

*Kindly fill up details required as below & click 'Submit' button to reserve your seat

*We will add you directly into participants' WhatsApp group

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